All certificates are processed by Allens Training Pty Ltd RTO# 90909.
Certificates are emailed out within three (3) business days, usually less, so it is important that you provide a valid email address for your certificate. If your certificate hasn’t arrived after five (5) business days and you have checked your junk mail, then please use the online enquiry tool to request your certificate (with your full name) and one of our team will email it to you as soon as possible.
If you require a hard copy certificate or wallet card, please email us or use the online enquiry tool and we will order one for you. Please note wallet cards and hard copy certificates may incur a $5.00 fee. Hard copy certificates and wallet cards are posted directly to you within ten (10) business days.