Workplace emergency management and evacuation plans

emergency plans aligned with AS 3745-2010 and work health and safety obligations

Emergency plans tailored to your site

Emergency plans for Canberra, ACT and surrounding NSW.

Whether you are searching for a workplace emergency plan, emergency action plan, emergency response plan or evacuation plan, the document has to match your site, people, hazards and procedures. ACTWELL develops and reviews practical emergency management plans aligned with AS 3745-2010 and connected to your Emergency Planning Committee (EPC), wardens, evacuation diagrams and exercises.

Under WHS regulations, workplaces must have an emergency plan. It is the document that outlines what your organisation does before, during and after an emergency: it identifies risks, documents your Emergency Control Organisation (ECO), sets out prevention and preparedness measures, and establishes the procedures people follow when an incident occurs.

A good emergency plan is not just a document to keep on file. It is the foundation for how your site prepares, responds and recovers.

What must a workplace emergency plan include?

Under AS 3745-2010 your plan should cover the emergency scenarios relevant to your site, your Emergency Control Organisation roles, response procedures for evacuation, lockdown and shelter-in-place, communication protocols, your evacuation diagrams, emergency contacts, procedures for people who need assistance, and arrangements for testing and review.

For occupants who need specific assistance, a Personal Emergency Evacuation Plan (PEEP) records exactly what help they need.

Is an emergency action plan the same as an emergency management plan?

The names are used interchangeably, but they are not always the same document. An emergency management plan is the full site document: risks, ECO structure, prevention and procedures. Some templates labelled emergency action plan only cover the response steps. What matters is that your document matches your site and covers what AS 3745-2010 expects.

Who is responsible for preparing and reviewing the plan?

Your Emergency Planning Committee (EPC) owns the plan. If you do not have an EPC, that is the first thing to establish, and we can help set one up.

How often should the plan be tested and reviewed?

Review the plan at least annually through your EPC cycle, and test it with at least one emergency evacuation exercise every 12 months.

Do we need an Emergency Planning Committee?

AS 3745-2010 expects facilities to establish an EPC to own emergency planning. Its size and formality depend on your site. Ours is a practical standard to work to, and our emergency planning consultancy support can carry the load if your committee has stalled.

What is included in a compliant emergency plan

AS 3745-2010 requires your emergency plan to include:

Wardens at fire panel

Emergency Plan

What is an emergency plan?

Work Health and Safety (WHS) requires facilities to maintain a written emergency plan that is site-specific, current, accessible to relevant staff, and regularly reviewed and tested.

Do you need a consultant?

You might be surprised that ACTWELL, despite offering this service, encourages many organisations to develop their own emergency plan.

The real value is not just in the document itself. It is in what your team learns while building it. When the people who work in the building lead the planning, they identify risks that an outsider might miss. They think through scenarios specific to the site and work through the practical details that matter in an emergency.

To support this, we offer a free emergency plan template you can download and adapt for your site, along with a checklist to help you assess whether your plan meets requirements. Our Learning Hub also contains guidance on what is required and how to maintain compliance.

Need more support?

Emergency planning support

If your site is more complex, your risks are higher, or you want professional assurance that your plan meets AS 3745-2010 and WHS requirements, we can work with you to develop your emergency plan.

Who needs an emergency plan?

Emergency plans are required for:

  • Offices and commercial buildings
  • Health and aged care facilities
  • Schools and childcare centres
  • Industrial sites and warehouses
  • Retail, hospitality and public venues
  • Any facility with staff, contractors or public access
Workers review a warehouse emergency procedures folder and floor plan on site

How we develop your emergency plan

We conduct a site assessment, consult with your team, and develop a complete emergency plan tailored to your facility.

The process includes:

  • Site visit to understand your layout, installed systems, evacuation routes and assembly areas
  • Consultation with your team to identify site-specific risks and document your ECO structure
  • Plan development covering the required procedures, tailored to your facility
  • Review with your EPC or management before finalising
  • Delivery of the completed plan with supporting materials
Two consultants review a tablet outside a meeting room during a site visit

What you receive

  • Emergency plan document prepared in line with AS 3745-2010 and tailored to your site
  • Digital copy with editable sections so you can update contact details or ECO roles without rebuilding the whole document
  • File guide explaining which sections require regular review and when a formal review is needed
  • Hard copy printed and bound, with wall-mounted holder for display
  • EPC review checklist to support annual reviews
  • Keeping your plan current

An emergency plan is not a set-and-forget document. It needs to be reviewed regularly, and at least annually as part of your EPC cycle.

If you want ongoing support to keep your plan current, our Emergency Planning Consultancy and EPC Support service includes document maintenance as part of the annual cycle.

Pricing

Built around your site

Pricing depends on your site complexity, number of buildings or floors, and risk profile. Get in touch and we will provide an estimate based on your situation. Not sure what you need? Talk to us