Book Now
Login to Training Desk

HLTAID011 – Provide First Aid

HLTAID011 · Provide First Aid | Canberra, ACT

  • Cost

    $199.00

    Per person · GST-free

  • Delivery

    Online and face-to-face

    Blended learning

  • Duration

    3 hours face-to-face

    Plus up to 5.5 hrs online

  • Validity

    3 years

    1-year CPR refresh recommended

  • Location

    ACTWELL Training Facility

    Or private group on site

The standard workplace first aid course

The workplace first aid course and certificate, Canberra ACT

The nationally recognised standard for workplace first aid. Whether you are getting your first aid certificate for the first time or booking a first aid refresher before your three-year expiry, this course covers CPR, bleeding, burns, choking, fractures, envenomation and more, giving you the skills to respond confidently when it matters.

Most people will face a first aid situation at some point. Whether it happens at work, at home or in public, knowing how to recognise what is happening and respond appropriately can make those first few minutes safer, calmer and more manageable.

HLTAID011 is the nationally recognised first aid qualification for Australian workplaces. It covers CPR, bleeding management, burns, fractures, choking, envenomation, and a range of other emergency scenarios. But the real measure of this course is not the certificate. It is whether you can act when the situation is real.

ACTWELL’s first aid courses are delivered by emergency service professionals whose experience shapes how the course is taught and helps the training feel practical, relevant and easier to retain.

What is included

On successful completion, you will receive the following nationally recognised qualifications:

Who this course is for

This course is suitable for anyone who may need to provide a first aid response in the workplace or community, including:

  • Workplace first aid officers and appointed first aiders
  • Office, retail, hospitality, education, aged care, and industrial workers
  • Parents, carers, volunteers, and community members
  • Anyone renewing their first aid or CPR qualifications
  • No prior first aid experience is required.

What you will learn

  • How to assess the situation and call for help
  • Provide CPR to adults, children and infants, including use of an automated external defibrillator (AED)
  • Respond to breathing and unconscious casualties
  • Manage a wide range of injuries and emergencies, including:
  • Anaphylaxis
  • Asthma
  • Bleeding, minor and major
  • Choking
  • Fractures, sprains, and dislocations
  • Envenomation, including bites and stings
  • Burns
  • Shock
  • Nosebleeds
  • Diabetes, seizures, stroke, heart attacks and more
  • Use personal protective equipment correctly
  • Communicate clearly with emergency services
  • Complete a verbal and written report after an incident

How you will be assessed

To complete this course, you will need to:

  • Perform CPR on an adult manikin on the floor and infant manikin on a firm surface for 2 minutes of uninterrupted CPR each, being 5 full cycles
  • Use an AED and adrenaline auto-injector trainer
  • Demonstrate handling of regurgitation or vomiting during CPR
  • Assess and treat a simulated casualty without being told their condition in advance
  • Apply correct first aid to a wide range of simulated injuries
  • Accurately complete an incident report form

You will also need to show understanding of:

  • Infection control
  • Consent and privacy
  • Chain of survival
  • Safe AED and CPR use
  • Stress management post-incident

Assessment conditions

You will train in a realistic, scenario-based environment using:

  • CPR manikins, adult and infant
  • AED training device
  • Workplace first aid kit
  • Bronchodilator and spacer for asthma
  • Bandages, dressings, PPE, and more

Course details

Certification validity

  • 3 years for HLTAID011 Provide First Aid
  • 1 year recommended refresher for HLTAID009 Provide Cardiopulmonary Resuscitation

Delivery format

  • Blended learning, online theory plus face-to-face practical
  • Or full face-to-face, available on request for private groups

This course is delivered and assessed by ACTWELL First Aid & Training on behalf of Allens Training Pty Ltd RTO 90909. Information about student rights, responsibilities, and complaints processes is available in the Allens Training Student Handbook.

Additional course questions

How long is my first aid certificate valid?

HLTAID011 is valid for 3 years. Refresh the CPR component every 12 months with HLTAID009.

Can I complete my first aid course online?

The theory is online. The practical assessment, including CPR on a manikin, is completed face-to-face at our Fyshwick facility or your workplace. No nationally recognised first aid course can be completed fully online.

  • Cost

    $199.00

    Per person · GST-free

  • Delivery

    Online and face-to-face

  • Duration

    3 hours face-to-face

    Plus up to 5.5 hrs online

  • Location

    ACTWELL Training Facility

Make a Booking

Book a Course

Request a Private Booking

Private Booking Form

Renewal cycle

When should I renew?

This is an example renewal cycle starting from your most recent Provide First Aid course. Your specific dates will depend on when you completed each qualification. Check your certificate for your actual renewal dates.
  • INITIAL

    HLTAID011 – Provide First Aid

    You complete your Provide First Aid course. This includes HLTAID009 (CPR) and HLTAID010 (Basic Emergency Life Support) — so all three qualifications are current from this single course.

  • YEAR 1

    HLTAID009 – Provide Cardiopulmonary Resuscitation

    Your CPR qualification is recommended for annual refresh. Since your First Aid (HLTAID011) is still current at this point in the example, you only need to book the shorter CPR course this year.

  • YEAR 2

    HLTAID009 – Provide Cardiopulmonary Resuscitation

    Year two — another CPR refresh. Your First Aid is still valid for one more year, so CPR-only is all you need again.

  • YEAR 3

    Thinking of booking early?

    In this example, your First Aid renewal is just two months away. If you book CPR now as a standalone, your first aid will lapse in a matter of weeks. We recommend booking the full HLTAID011 instead — it includes CPR, so you’ll update both qualifications in one session and avoid a renewal blunder.

Renewal cycle

Childcare First Aid & CPR Renewal Cycle

  • INITIAL

    HLTAID012 – Provide First Aid in an education and care setting

    You complete your Provide First Aid in an education and care setting course. This includes HLTAID009 (CPR) and HLTAID010 (Basic Emergency Life Support) and HLTAID011 (Provide First Aid)— so all four qualifications are current from this single course.

  • YEAR 1

    HLTAID009 – Provide Cardiopulmonary Resuscitation

    Your CPR qualification is recommended for annual refresh. Since your First Aid (HLTAID012) is still current at this point in the example, you only need to book the shorter CPR course this year.

  • YEAR 2

    HLTAID009 – Provide Cardiopulmonary Resuscitation

    Year two — another CPR refresh. Your First Aid is still valid for one more year, so CPR-only is all you need again.

  • YEAR 3

    Thinking of booking early?

    In this example, your First Aid renewal is just two months away. If you book CPR now as a standalone, your first aid will lapse in a matter of weeks. We recommend booking the full HLTAID012 instead — it includes CPR and first aid, so you’ll update all your qualifications in one session and avoid a renewal blunder.

Renewal cycle

Occupational First Aid Skill Set: Renewal Timeline

  • INITIAL

    RENEW ANNUALLY – HLTSS00068 – Occupational First Aid Skill Set

    You’ve completed the full Occupational First Aid Skill Set. This includes HLTAID009, HLTAID010, HLTAID011, HLTAID014, HLTAID015 and HLTAID016 — all qualifications are current from today’s date.

  • YEAR 1

    HLTAID009 and HLTAID015 due

    Both HLTAID009 (CPR) and HLTAID015 (Advanced Resuscitation & Oxygen Therapy) are recommended for annual refresh. These can usually be completed together in a single session. Your HLTAID011, HLTAID014 and HLTAID016 qualifications remain current.

  • YEAR 2

    HLTAID009 and HLTAID015 due

    HLTAID009 and HLTAID015 are due again. Same as last year — book both together to stay current. Your three-year qualifications are still valid for one more year.

  • YEAR 3

    Thinking of Booking Just CPR and Advanced Resus?

    Your full Occupational First Aid renewal is coming up soon. If you book CPR and Advanced Resuscitation now as standalone courses, the rest of your qualifications will lapse in a matter of weeks. We recommend booking the full HLTSS00068 instead — it includes CPR, Advanced Resuscitation and everything else, so you’ll update all seven qualifications in one session and avoid a renewal blunder.

Common Questions

Before you book

What units am I awarded on successful completion of HLTAID011 - Provide first aid?

On successful completion your Provide First Aid qualification includes the following units:

  • HLTAID009 Provide Cardiopulmonary Resuscitation
  • HLTAID010 Provide Basic Emergency Life Support
  • HLTAID011 Provide First Aid

What is the unit HLTAID010 Provide Basic Emergency Life Support?

The HLTAID010 Provide Basic Emergency Life Support is not offered as a stand alone unit but is awarded in successful completion of first aid qualifications including:

  • HLTAID011 Provide First Aid
  • HLTAID012 Provide First Aid in an education and care setting
  • HLTAID013 Provide First Aid in a remote or isolated site
  • HLTAID014 Provide Advanced First Aid

Is HLTAID011 Provide First Aid the right course for me?

If your workplace or organisation has asked you to complete a “first aid certificate” or “Provide First Aid”, HLTAID011 is usually the course they mean. If you work in early childhood or education and care, you may need HLTAID012 Provide First Aid in an education and care setting instead.

Does HLTAID011 Provide First Aid include CPR?

Yes. CPR skills are assessed as part of HLTAID011. You’ll practise CPR on adult and infant manikins, use a training AED, and learn how to respond to an unconscious casualty.

Explore other courses

Other ACTWELL courses

Other nationally recognised qualifications you may be looking for.
CPR on mats
  • CPR & First Aid
HLTAID009 · 90 mins face-to-face + up to 1.5 hrs online · $105

CPR course Canberra (HLTAID009)

When someone experiences cardiac arrest, every second counts. This CPR course equips you with the life-saving skills to act promptly and effectively.
View Course
sling demonstration
  • CPR & First Aid
HLTAID012 · 3.5 hrs face-to-face + up to 7 hrs online · $220

Childcare first aid course Canberra (HLTAID012)

This comprehensive course is designed for childcare workers and early childhood teachers. It fulfils all requirements for First Aid, Anaphylaxis Management, and Emergency Asthma training.
View Course