Emergency Control Organisation & First Attack Training

  • Cost

    From $3,090 plus GST

    Includes up to 10 participants

  • Delivery

    Full face to face

    No online component

  • Duration

    3.5 hours

  • Validity

    No industry-recommended renewal period is specified

    Six-monthly skills retention cycle for ECO members

  • Location

    At your workplace

    Or ACTWELL's training facility

Need fire warden training that includes hands-on fire extinguisher use? This combined course covers both in a single session at your workplace: warden and Emergency Control Organisation (ECO) training plus practical First Attack Firefighting.

ACTWELL delivers this course for private groups only. Public sessions for individuals are available on our accredited warden courses page.

The course prepares appointed workplace personnel to respond to emergencies including evacuations, lockdowns, severe weather events and other serious incidents identified in your facility’s emergency plan. Wardens respond to all emergencies covered by your workplace procedures, not only fire.

ECO members are not external responders. They are people from within the workplace, appointed by the Emergency Planning Committee (EPC), and trained to direct and control the implementation of the facility’s emergency response procedures. During an emergency, ECO members are responsible for directing occupants, operating emergency communication systems where installed, coordinating evacuations or other responses, and liaising with emergency services.

Life safety always takes priority over asset protection.

Under AS 3745-2010, ECO members must be trained before performing the role and must participate in regular skills retention activities to maintain competence.

ACTWELL delivers private, site-specific training so your ECO is prepared for the layout, systems and risks unique to your facility. Our trainers and consultants are current and former emergency service professionals. The same people who work real incidents are the ones training your team.

Who this course is for

This course is suitable for organisations required to establish and maintain an Emergency Control Organisation, including:

  • Office, retail, hospitality and industrial workplaces
  • Healthcare, aged care and disability support facilities
  • Schools and early education centres
  • Government buildings and community service sites
  • Any workplace required to comply with emergency planning obligations under WHS legislation

What you will learn

ECO and warden responsibilities:

  • Understand roles and responsibilities within the Emergency Control Organisation (ECO) structure
  • Respond appropriately to alarms and reports of emergencies
  • Coordinate evacuations, lockdowns and shelter-in-place responses as required
  • Communicate clearly and effectively during emergency situations
  • Assist occupants and visitors with disabilities or additional needs, including where Personal Emergency Evacuation Plans (PEEPs) are in place
  • Use installed emergency response and communication equipment where provided
  • Liaise with emergency services on arrival and provide accurate, timely situational information
  • Carry out post-evacuation and post-incident actions

First attack firefighting:

  • Understand the role of first attack firefighting within the ECO and emergency response procedures
  • Prepare for site-specific fire risks
  • Identify and report fires promptly
  • Evacuate from endangered areas and recognise when evacuation is required
  • Recognise different classes of fire and select the correct firefighting equipment
  • Operate fire extinguishers, fire blankets and hose reels safely (where installed)
  • Determine when it is unsafe or inappropriate to fight a fire
  • Follow procedures after firefighting equipment has been used

Hands-on extinguisher training is conducted using live fire gas props, allowing participants to practise in a controlled, realistic environment.

How competence is demonstrated

This is non-accredited training aligned with AS 3745-2010 and AS 4083-2010. Competence is demonstrated through active participation in all practical and theory components during the session. There is no formal written assessment.

Skills retention and renewal

ECO members must complete skills retention activities every 6 months to maintain competence. Your facility should also conduct at least one emergency evacuation exercise every 12 months.

ACTWELL can deliver both: ongoing skills retention sessions for your ECO and facilitated evacuation exercises for your full site. Contact us to set up a recurring schedule.

Delivery format

Training is delivered on-site at your workplace so scenarios, equipment familiarisation and evacuation routes are specific to your facility.

This course is aligned with AS 3745-2010 (Planning for emergencies in facilities) and AS 4083-2010 (Planning for emergencies, Health care facilities). Training is delivered by ACTWELL First Aid & Training.

Is fire extinguisher training included in this course?

Yes. This combined course includes practical First Attack Firefighting: fire extinguishers, fire blankets and hose reels, trained with live fire gas props. If your team only needs the warden component, our ECO warden training runs without the firefighting module.

Is this the same as fire warden training?

Fire warden is the everyday name for the role. Formally, wardens form part of your Emergency Control Organisation and respond to all emergencies in your workplace procedures, not only fire. This course trains the full ECO role plus first attack firefighting.

How often does warden training need to be refreshed?

Under AS 3745-2010, ECO members must complete skills retention activities every 6 months, and your facility should run at least one emergency evacuation exercise every 12 months. ACTWELL can schedule both on a recurring cycle.

  • Cost

    From $3,090 plus GST

    Includes up to 10 participants
  • Delivery

    Full face to face

  • Duration

    3.5 hours

  • Location

    At your workplace

Request a Private Booking

Renewal cycle

When should I renew?

This is an example renewal cycle starting from your most recent Provide First Aid course. Your specific dates will depend on when you completed each qualification. Check your certificate for your actual renewal dates.
  • INITIAL

    HLTAID011 – Provide First Aid

    You complete your Provide First Aid course. This includes HLTAID009 (CPR) and HLTAID010 (Basic Emergency Life Support) — so all three qualifications are current from this single course.

  • YEAR 1

    HLTAID009 – Provide Cardiopulmonary Resuscitation

    Your CPR qualification is recommended for annual refresh. Since your First Aid (HLTAID011) is still current at this point in the example, you only need to book the shorter CPR course this year.

  • YEAR 2

    HLTAID009 – Provide Cardiopulmonary Resuscitation

    Year two — another CPR refresh. Your First Aid is still valid for one more year, so CPR-only is all you need again.

  • YEAR 3

    Thinking of booking early?

    In this example, your First Aid renewal is just two months away. If you book CPR now as a standalone, your first aid will lapse in a matter of weeks. We recommend booking the full HLTAID011 instead — it includes CPR, so you’ll update both qualifications in one session and avoid a renewal blunder.

Renewal cycle

Childcare First Aid & CPR Renewal Cycle

  • INITIAL

    HLTAID012 – Provide First Aid in an education and care setting

    You complete your Provide First Aid in an education and care setting course. This includes HLTAID009 (CPR) and HLTAID010 (Basic Emergency Life Support) and HLTAID011 (Provide First Aid)— so all four qualifications are current from this single course.

  • YEAR 1

    HLTAID009 – Provide Cardiopulmonary Resuscitation

    Your CPR qualification is recommended for annual refresh. Since your First Aid (HLTAID012) is still current at this point in the example, you only need to book the shorter CPR course this year.

  • YEAR 2

    HLTAID009 – Provide Cardiopulmonary Resuscitation

    Year two — another CPR refresh. Your First Aid is still valid for one more year, so CPR-only is all you need again.

  • YEAR 3

    Thinking of booking early?

    In this example, your First Aid renewal is just two months away. If you book CPR now as a standalone, your first aid will lapse in a matter of weeks. We recommend booking the full HLTAID012 instead — it includes CPR and first aid, so you’ll update all your qualifications in one session and avoid a renewal blunder.

Renewal cycle

Occupational First Aid Skill Set: Renewal Timeline

  • INITIAL

    RENEW ANNUALLY – HLTSS00068 – Occupational First Aid Skill Set

    You’ve completed the full Occupational First Aid Skill Set. This includes HLTAID009, HLTAID010, HLTAID011, HLTAID014, HLTAID015 and HLTAID016 — all qualifications are current from today’s date.

  • YEAR 1

    HLTAID009 and HLTAID015 due

    Both HLTAID009 (CPR) and HLTAID015 (Advanced Resuscitation & Oxygen Therapy) are recommended for annual refresh. These can usually be completed together in a single session. Your HLTAID011, HLTAID014 and HLTAID016 qualifications remain current.

  • YEAR 2

    HLTAID009 and HLTAID015 due

    HLTAID009 and HLTAID015 are due again. Same as last year — book both together to stay current. Your three-year qualifications are still valid for one more year.

  • YEAR 3

    Thinking of Booking Just CPR and Advanced Resus?

    Your full Occupational First Aid renewal is coming up soon. If you book CPR and Advanced Resuscitation now as standalone courses, the rest of your qualifications will lapse in a matter of weeks. We recommend booking the full HLTSS00068 instead — it includes CPR, Advanced Resuscitation and everything else, so you’ll update all seven qualifications in one session and avoid a renewal blunder.

Common Questions

Before you book

What is the difference between the ECO-only course and this combined course?

This course adds first attack firefighting, using extinguishers, fire blankets and hose reels, on top of the warden content. It suits workplaces where the same nominated staff hold both responsibilities, and it is our most common fire-side booking. It runs as 3.5 hours face-to-face, with no online component, from $3,090 plus GST for up to 10 participants.

Is this accredited training?

No. Like our ECO-only course, this is non-accredited training aligned to AS 3745-2010, delivered fully on-site by current and former emergency service professionals. Participants receive a statement of attendance rather than a nationally recognised qualification, and the session runs across 3.5 hours face-to-face, from $3,090 plus GST for up to 10 participants.

How often do we need to repeat this training?

ECO skills retention every six months, first attack refresh at intervals no greater than two years, and at least one full evacuation exercise every 12 months. ACTWELL can coordinate a recurring schedule so these different cycles do not get missed. The combined session itself runs 3.5 hours face-to-face, from $3,090 plus GST for up to 10 participants.

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