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allens training

Call ACTwell 1300 228 935 (1300ACTWELL)

12/285 Canberra Avenue, Fyshwick ACT 2609

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Our Trainers

Adam - Director/Instructor

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Adam has spent the past 11 years working for ACT Fire & Rescue and has been involved with Surf Lifesaving Australia since 1998 as a volunteer and professional Ocean Lifeguard. Prior to joining the emergency services, he was a high school teacher here in the ACT. Adam taught Physical Education and Outdoor Education at Lanyon High School and Hawker College and has been educating and training for over 15 years. When Adam delivers training, his passion is clear. He provides the best quality training available and ensures that all ACTWell courses are of the highest standard.

Adam founded ACTWell First Aid & Training after attending several serious emergency incidents with Fire & Rescue and realising there was a real need to inform the public about the importance of EARLY CPR! With experience under his belt, a background in education, and a passion for raising First Aid awareness, Adam decided to spread the word, and that is when ACTWell First Aid Training opened its doors.

“Having responded to countless calls for emergency assistance in my capacity as a firefighter, and attending multiple cardiac arrests, I am too aware that most of the time, bystanders don't start CPR... the next time I am performing CPR on someone, I want to know that I have a genuine chance of helping revive them. That can only happen with bystander CPR before my arrival.”

“I have dedicated the past 10 years to helping Canberran's understand their role in an emergency, and I plan to continue it until ACTWell has reached its goal of saving 100 lives. “Having a competent and confident person managing a scene, whether it be an evacuation, medical emergency, or other, can be the difference between life and death. I wanted to start a business that would deliver this life-saving and vital training."

Adam has a key interest in all things trauma and has completed further training with TacMed and Rescue Trauma & Casualty Care (RTACC). He holds further qualifications in the management of Rescue Trauma patients.

He started the company as a one-man band, training thousands of students before expanding and gaining the assistance of his colleagues.

Since opening in 2012, Adam and the staff at ACTWell have trained over 20,000 students in a range of First Aid, Fire & Emergency, and Health & Safety courses.

Ben - Director/Instructor

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Ben has had an interest and a passion for first aid for the past twenty years and during this time has worked in a multitude of first aid roles, both professionally and as a volunteer.

Ben worked as a surf life saver in Australia, as well as a pool lifeguard in the United States. For the past eleven years, Ben has been employed in the Emergency Services as a fire fighter, requiring a theoretical and practical knowledge of first aid, firefighting and portable fire equipment, and emergency response. He regularly delivers training to his peers within Fire & Rescue.

Ben has been working as an ACTWell instructor since 2014 and loves the values that make up this company. He enjoyed working here so much that in 2016 he became a Director and Co-Owner.  

“I strongly believe there is a necessity to educate the public on the importance of early and effective CPR and responding to emergencies. Having attended many serious incidents with the Emergency Services, I am well aware of the benefits of having bystanders that are both willing and well trained to respond. I am passionate about providing quality education in a fun and engaging way, instilling people with the required knowledge and confidence to enable them to use it in real life situations.”

Ben has completed a Bachelor’s Degree in Education, and worked in the ACT public school system for many years as a teacher’s assistant. He has a key interest in all things trauma and has completed further training with TacMed and Rescue Trauma & Casualty Care (RTACC). He holds further qualifications in Rescue Trauma and Remote Area management of patients.

“I look forward to continuing to teach within my capacity as an ACTWell Instructor.”

Phil - Director/Instructor

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Phil comes from a background in radio, having spent 12 years working at local radio stations Mix 106.3 and HIT 104.7. This experience, as well as his friendly and funny persoanlity make him very popular with our clients.

In 2012 he joined the Emergency Services and has been working protecting the community with ACT Fire & Rescue ever since.

“I’ve been heavily involved in sport all my life, through which I’d completed many First Aid courses, however, I’m not sure they prepared me for the real thing. The best part about ACTWell is the passion of the presenters and the fact that we give a realistic and practical guide to navigating a First Aid emergency.”

Phil came on board in 2017 and has applied the delivery skills that come from a radio background with the practical experience gained from working in the emergency services to help continue the quality program the ACTWell customers have come to expect. In 2021, he became our 3rd company director, and is now helping take ACTWell to new heights.

Phil holds a Cert IV in Public Safety, Cert IV Training and Assessment, Cert IV Media and Communications all first aid and fire qualifications. He has a key interest in all things trauma and has completed further training with TacMed and Rescue Trauma & Casualty Care (RTACC). He holds further qualifications in Rescue Trauma and Remote Area management of patients and delivers a range of our first aid, fire and safety courses.

Jackie – Instructor

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Jackie holds a Bachelor of Paramedic Science completed at Queensland University of Technology, Brisbane. She is currently employed with ACT Ambulance Service as a Registered Paramedic and has gained a wealth of experience that goes much further than just performing CPR.

Jac also works for a company that travels Australia providing Advanced Life Support (Paramedic) to major events and high-risk work sites.

Jac has a key interest in all things trauma and has completed further training with TacMed and Rescue Trauma & Casualty Care (RTACC). She holds further qualifications in Rescue Trauma and Remote Area management of patients.

“I like to give basic background information in order to help first aiders understand why we do things and why first aid is always changing. I think first aiders underestimate just how integral they are in helping us do our job as Advanced Life Support clinicians. My goal is to make sure you feel comfortable enough to take on that important role if you are ever needed.

I want to teach first aiders about time-critical injuries and medical events so that they are able to assess and treat as part of the first link in the chain of survival for a patient.  I want my students to leave with the knowledge and confidence to be able to do their best in every first aid circumstance.”

Jackie joined ACTWell in 2016 and thoroughly enjoys her time working alongside ACTWell's other Trainers, providing the best first aid courses in Canberra. She holds a Certificate IV in Training and Assessment and delivers our first aid, advanced first aid, advanced resuscitation, and remote area first aid courses.

Debbie – Instructor

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Deb first learnt CPR and First Aid as a child in Girl Guides and has maintained her CPR competence and First Aid Certificate since a teenager. This passion for health care led to studying Nursing and she has been a Registered Nurse for 20 years. Her extensive experience in Rural, ICU, HDU, Cardiology and over 12 years in Emergency Departments has given her a thorough insight into the importance of early CPR and first aid and the positive impact the public can have on a persons survival and wellbeing.

She has a passion for teaching and has been a clinical educator for undergraduate nurses at university and nurses, doctors and allied health providers in Public Health Services.

Debbie joined ACTWell in 2019 and has a Masters of Nursing Emergency Care, and Certificate IV in Training and Assessment.




Dani - Instructor

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Dani brings an engaging and enthusiastic personality to our team, having previously worked as a tour guide at the Australian Institute of Sport. She joined the Emergency Services in 2016, and has been working protecting the community with ACT Fire & Rescue since that time.
Her enthusiastic and passionate personality provide an entertaining and engaging learning environment, and our students love her.
"I have had a passion for sport and health my entire life both socially and through work. During this time I have participated in many first aid courses, but it wasn't until I joined Fire & Rescue that I realised what capacity a first aider has to help a person in an emergency, and what capacity I have to spread that message."
"Regularly seeing emergency care provided by paramedics, seeing what happens when treatment isn't provided early enough, and being involved in those scenarios helped me understand the importance of my role if I am ever a bystander at emergency incidents"
"I'm glad I now have the knowledge and experience to be one of the people spreading this message, and I am passionate about helping others to realise that they too can be the difference in a life or death situation. The life they save could be someone very important to them."
"I want people to walk away from our courses with not only the skills and knowledge around first aid, but  also the confidence to actually utilise those skills should they ever be faced with such a situation."
Dani holds a Cert III in Public Safety & Cert IV Training and Assessment. She delivers a range of our first aid, fire and safety courses.

Kelly - Instructor

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Kelly has 20yrs experience in the care of critically ill children (in-hospital care and neonatal/paediatric retrieval). 
"I love learning and I love to teach! My passion for teaching life support started over a decade ago when I taught Neonatal Advanced Life Support to the Greater Southern Region Hospitals".

More recently Kelly's focus has shifted to primary health care as an Advanced Practice Nurse across all age groups.
"My jam is getting everyone to have fun whilst gaining or refreshing skills in first aid and CPR, so when or if required to perform these skills in the wild, they will remember what they learned attached to something funny to keep them cool, calm, and collected, to be someone’s hero."
Kelly delivers a variety of our First Aid and 'advanced' First Aid courses.

Gary - Instructor

Dani PhotoGary brings a wealth of experience to ACTWell with a long career in both pre-hospital management and training.

He started his career as a Paramedic with London Ambulance Service in 1985. He worked both in dual road crews and as part of the Rapid Response Team and as a member of the CRBN Team (Chemical, Biological, Radioactive, and Nuclear Decontamination).

Gary also worked as a Medic in the film industry across the UK for many years. He worked on Band of Brothers, Batman, and Willy Wonka and the Chocolate Factory (2005) just to name a few!

Moving to Australia in 2005, Gary changed gear into both developing and delivering first aid courses for a range of specialist services including The Australian Border Force, ACT Fire & Rescue, Perisher Ski Patrol First Responders, and COVID19 Pop-up Clinics.

Gary holds a Certificate IV in Training and Assessment and delivers our First Aid, CPR, Advanced First Aid, Advanced Resus, and Remote First Aid.


Michael - Instructor

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Michael completed his Dual Bachelor's degree in Nursing & Paramedicine here in Canberra. After graduating, he moved to the UK to work as a Paramedic for 2.5 years with London Ambulance Service. On returning to Canberra he decided to change career and has been employed by ACT Fire & Rescue as a Firefighter since 2020.
"I've witnessed the impact that bystander first aid can have for a patient and enjoy helping people gain enough confidence to get involved."
Michael joined ACTWELL in 2021, and holds a Certificate IV in Training and Assessment. He delivers a range of our first aid courses.